🔹 For routine academic updates, homework, or attendance:
➤ Class Teacher via School Diary or WhatsApp Broadcast
🔹 For subject-related clarifications:
➤ Subject Teacher during school hours or PTM
🔹 For transport-related concerns:
➤ Transport Manager – Mr. Jagannath Reddy @ 8500963125
➤ Escalation: Mr. Ravinder Reddy @ 9618131700
🔹 For accounts or fee-related queries:
➤ School Accountant – Mrs. Manjusha Khambampati @ 7799331639
➤ Escalation: [email protected]
🔹 For uniform/book-related issues:
➤ Admin Support – Ms. Geeta K
🔹 For emergency health-related communication:
➤ School Infirmary (contact via Front Office)
| Concern Type | First Point of Contact | Escalation 1 | Escalation 2 |
|---|---|---|---|
| Academic/Classroom | Class/Subject Teacher | Academic Coordinator | Principal |
| Student Discipline | Class Teacher | Admin Officer | Principal |
| Admin Grievance | HR Manager – Sneha Sabatini | Admin Manager – Ravinder Reddy | Principal |
| IT/Technical Support | Admin – Geeta K | Admin Manager | External Vendor (if needed) |
| Concern | Contact Person | Contact No. |
|---|---|---|
| Bus not arrived/delayed | Respective Driver | 📞 Listed by Route |
| Lost item in bus | Bus Attender | 📞 Listed by Route |
| Complaint about bus staff | Transport Manager | 8500963125 |
| Escalation (Transport) | Mr. Ravinder Reddy | 9618131700 |
| Concern Area | First Contact | Escalation Contact |
|---|---|---|
| Fee payment status | Accountant (Manjusha) | Principal Office |
| Receipt/Bank issues | Admin Office | Email: [email protected] |
| Purpose | Mode/Person |
|---|---|
| Homework/Activities | WhatsApp Class Group |
| School Circulars | School Broadcast + Hardcopy |
| Parent-Teacher Concerns | PTM or scheduled meetings |
| Emergency Contact | Call Front Office @ 9666774699 |