📢 “Ensuring Every Voice is Heard and Valued”

🧾 Objective

To create a safe, respectful, and responsive platform where students, parents, staff, and other stakeholders can express concerns, lodge complaints, or offer suggestions for the improvement of the school’s operations, environment, and services.

📋 Scope

This policy applies to:

• Students
• Parents/Guardians
• Teaching & Non-Teaching Staff
• Administrative & Transport Personnel
• Visitors & External Vendors

🛠️ Types of Concerns Handled

• 🧑‍🏫 Academic – Curriculum, teaching methods, homework load
• 🏫 School Environment – Cleanliness, hygiene, safety, infrastructure
• 🚌 Transport – Driver behavior, route issues, punctuality
• 🗣️ Staff Behavior – Misconduct or inappropriate behavior
• 🧒 Child Safety – Bullying, mental health, protection concerns
• 💡 Suggestions – Ideas for school improvement, feedback on events